Managed Services Provider
Managed Services Solutions Provided by RCC Business IT

WHY DO YOU NEED MANAGED IT SERVICES?

Simply put, if you have outgrown your current IT provider or your network is running slow, your employees cannot deliver the results your company needs. If this sounds like your business you will benefit from Professional IT Services. Utilizing a Managed Service Provider allows for the ability to predict costly network issues and computer repairs before they occur. It is far less costly to do a repair on a schedule than it is after something goes wrong and your employees suddenly can't be productive for a period of time.

System failures and downtime can be costly. Your business loses revenue and the failure can lead to other costly problems. RCC Business IT is an IT Provider that sniffs out potential issues with both your physical network and your wireless security before they cause you headaches and worry. We resolve potential issues before they impact your company’s efficiency and business continuity using our MSP services. If you wait until there is a problem, or for something to “break,” you’ve already lost valuable time. Allow us to work with the overall health of your network so the uptime of your network and systems can be increased. Increase network health and security can help prevent cyber-attacks, ransomware and a host of other problems. We'll even offer a Free Network Consultation to get you started.

 

SOME BENEFITS OF MANAGED IT SERVICES MICHIGAN:

RCC Business IT is a leading Managed Service Provider (MSP) in Southeast Michigan. When your business partners with RCC, you get IT Consultation, Virus Protection, increased Network Security, Helpdesk Solutions, and more. We can ensure business continuity for your company, cut costs, and increase your productivity. However, if you’re still not convinced, here are the top 10 reasons why your business needs MSP services from RCC Business IT.

 

#1 – ASSURANCE OF SOFTWARE LICENSING COMPLIANCE

It’s easy to accidentally install and use unlicensed software, but this seemingly innocent practice can cost your company big bucks down the road – possibly as much as $150,000 per instance of abuse. Yet, a quick and professional IT audit from RCC Business IT takes the guesswork out of software licensing compliance. In addition, every MSP program includes continuous software monitoring to ensure that your company remains compliant.

#2 – GUARANTEED SECURE REMOTE ACCESS

These days, it is convenient for a lot of employees to work remotely. But providing remote access capabilities requires optimal wireless security. Fortunately, an RCC computer expert can easily upgrade your business’ email system, firewall, and monitoring data to make your wireless installation and remote access system as efficient and secure as possible.

#3 – TECHNOLOGY ALIGNMENT THAT FITS YOUR BUDGET

Adapting your technology resources to your company's growing and evolving needs is an important part of business growth. After all, you need access to the most current tech options to stay relevant in your market. However, it’s also important to stay within the budget. RCC understands this balancing act, and we work closely with network administrators to ensure that your technology keeps up with your business goals while keeping your costs low.

#4 – BUSINESS CONTINUITY INSURANCE

Losing a data center for even a few days can destroy small businesses that don’t maintain backup plans. Yet, a business continuity plan from RCC serves as disaster insurance for your company. We provide backup solutions, including Cloud BDR Romeo and Cloud Backups Detroit. Wherever you’re located in Southeast Michigan, we also can equip your business with Ransomware Prevention and Recovery and Hot Virtual Servers so that you can confidently face the unexpected.

#5 – INCREASED SYSTEMS SECURITY

Computer system security protection is vital to any successful business, and RCC Business IT provides the best in network security, wireless security, virus protection, virus repair, and all things related to preventive care. We also offer the latest in firewall implementation and monitoring, as well as continuing education so that your staff fully understands the potential threats generated by casual internet use and email spam.

#6 – THE ADVANTAGE OF CONSOLIDATED SYSTEM MANAGEMENT

With a comprehensive IT Consultation from RCC, you’ll receive insight on how you can optimize your system management capabilities with industry-leading tools. A computer expert from our team will show you how to remotely manage your computer systems. In addition, we’ll combine your systems into fewer installations with wireless installation to save you money on the overall cost of IT support.

#7 – SIGNIFICANT INCREASES IN DAILY PERFORMANCE

One of the major benefits of Managed IT Services Michigan involves the significant improvements you’ll see in the daily performance of your computer systems. At RCC, we’re experts in increasing business productivity by evaluating computers, discovering chokepoints and prioritizing system needs. Your MSP Services Detroit or MSP Services Macomb MI include continuous monitoring from our specialists so that we can identify the small changes that will eventually add up to big savings for your business.

#8 – THE BENEFITS OF CLOUD BACKUPS DETROIT

Is your business a good candidate to move information into the cloud? If so, you can possibly cut your technology costs by as much as 40%. When you sign up for an MSP program with RCC, we’ll offer your company an IT Audit to determine if cloud BDR Romeo or cloud BDR Detroit is right for you. No matter where you are located in Southeast Michigan, we’ll show you the best and most efficient way to utilize cloud backups.

#9 – A DEDICATED NETADMIN AND VCIO PROFESSIONAL

When you sign up for MSP Services Macomb MI or MSP Services Detroit, you will instantly add two qualified experts to your team. In fact, every MSP Program from RCC Business IT comes with both a dedicated net administrator and CIO professional. With this benefit, we provide the easiest and most affordable way to get your small business access to the advantages enjoyed by “the big guys.”

#10 – A FULL TEAM OF PROFESSIONALS WHO HAVE YOUR BACK

Net administration and CIO services are just the beginning when you partner with RCC Business IT for comprehensive computer solutions. In addition to filling these two important roles, we’ll give you access to an entire team of dedicated professionals. So, if you’re looking for the best in technology, IT consultation, and helpdesk solutions, we bring more than 100 years of combined experience to help your business meet both short-term milestones and long-term goals.

 

THE ADVANTAGES OF MSP SERVICES FROM RCC BUSINESS IT

RCC is not just another IT company. We analyze your business needs, help make improvements to your infrastructure to increase productivity, and help you create a roadmap for future growth. We become vested in your success by providing industry-leading solutions that are innovative and value-added.

NETWORK SECURITY

It’s common knowledge that network security breaches occur. A lot of time and money can be lost when a server crashes or becomes compromised, including the loss of productivity, and the loss of data. On top of that, there are new types of spyware, malware, ransomware, and viruses emerging every day. Your network can become diseased in a hurry. Not sure how secure your business network is? Take a look at our Free IT Audit offer. We will check your network's health and vulnerabilities, as well as any wireless security issues absolutely free. We take network security seriously!

RCC BUSINESS IT MSP SERVICES | MANAGED IT SERVICES MICHIGAN

At RCC Business IT, we take a proactive approach to minimizing Network Security problems. We use multiple types of award-winning software and services to ensure that your network has the very best protection available. This is where we take the hassles and headaches out of your networks so you can focus on your business. You never have to worry about your private business information becoming public knowledge. We’ll put a comprehensive security plan in place and recommend the right technology tools to safeguard your network. From firewall installation to intrusion detection services - we will ensure your network resources are impenetrable.

TRUST THE BEST MANAGED SERVICE PROVIDER IN SOUTHEAST MICHIGAN

We are known for providing the best-Managed Service Provider (MSP) solutions in metro Detroit. We serve clients every day whose businesses reside in Troy, Auburn Hills, Royal Oak, Sterling Heights, and other parts of Michigan. If you are looking for managed IT services in Michigan, give us a call and take advantage of our free network audit. It will bring you peace of mind and more time to focus on your business goals. 

UNLIMITED HELPDESK

When you enter the RCC Business IT Unlimited Help Desk Support System, you gain support from computer technicians who offer the best in Detroit IT solutions. You can fully trust our expertise and experience, and knowing that your computer systems and potential tech issues are covered allows you to focus on daily activities and business goals. You will also gain:

  • Unlimited Help Desk tickets
  • Automated & centralized communication for all IT
  • Custom web portal

We have reviewed data from customers and have found that they love our Unlimited Helpdesk Solutions. Let us “right-size” a managed plan for you which eliminates hidden costs and minimizes overages. At RCC Business IT, we're experts at identifying client needs in order to provide the right amount of support to optimize their budgets and provide the most value with our services. 

OUR UNLIMITED HELP DESK SUPPORT SYSTEM GIVES YOU ACCESS TO THE BEST COMPUTER TECHNICIANS AND IT EXPERTS 

Our Unlimited Help Desk Support System allows you unlimited access to our certified, knowledgeable, and friendly computer technicians and IT experts without the worry of excessive hourly costs being computed. As an IT consultation team, RCC Business IT is dedicated to saving your company money through advanced and integrated computer solutions.  Let our computer experts focus on your system so you can focus on what needs to matter to you…your business. With helpdesk solutions from RCC Business IT, you don't have to spend valuable hours tied up with computer system problems. 

Stop worrying about incurring out-of-scope IT costs. Stop worrying about exceeding your IT budget. Instead, start enjoying the benefits of unlimited helpdesk solutions and support today. Join RCC Business IT's growing family of companies that enjoy unlimited helpdesk solutions. Our team will give your team the technical advantages that will help you meet your goals and your customers' expectations. Experience the difference for yourself by giving RCC Business IT a call today to set up a FREE IT Audit. 

We are known for providing the best IT Help Desk solutions in metro Detroit and the surrounding areas. We serve clients every day whose businesses reside in Troy, Auburn Hills, Royal Oak, Sterling Heights, and other parts of Michigan.

CASE STUDIES
CLIENT SERVER FAILURE EMERGENCY RESPONSE
No alt for this image
A tube bending, fabrication, and prototype specialist in business since 1979 reached out to RCC Business IT for a server failure. The client was running an older server with various hardware issues causing hiccups throughout the day. The server had crashed and would not come back online. RCC Business IT had a technician onsite in less than an hour to begin diagnosis. The diagnosis came back as a non-repairable issue and the RCC Business IT team reviewed the client’s needs to quote a new server. Upon receipt of the approval to proceed the technicians went to work recovering the data and building a new server for the client. In less than 24 hours the team at RCC Business IT got the client back up and running before the start of the next business day.
CRYPTOLOCK VIRUS REMOVAL
No alt for this image
A potentially devastating virus was detected and corrected within 40 minutes. Left unattended for any length of time could have meant hours or even days of system outage for this client. The costs of business interruption could have been many thousands of dollars. RCC Business IT's rapid and effective response to this virus infection ensures business continuity.

They stay to the grindstone until the issue is resolved. Customer Service is excellent, friendly and geared towards one's specific needs with explanations. Will continue to use ...

Douglas

The RCC Technician was awesome! Fixed all of the problems I've had for months :)

Virginia

Once again, RCC Business IT comes to our rescue. Our battery backup was beeping and they were here before the end of the day to install two new batteries. It is so nice to know that in our business, especially during tax season, we can depend on you to be here whenever needed. We have been customers since 2003 and would highly recommend RCC Business IT. Thank You RCC Business IT Team

Donna

WHY DO YOU NEED MANAGED IT SERVICES?

Simply put, if you have outgrown your current IT provider or your network is running slow, your employees cannot deliver the results your company needs. If this sounds like your business you will benefit from Professional IT Services. Utilizing a Managed Service Provider allows for the ability to predict costly network issues and computer repairs before they occur. It is far less costly to do a repair on a schedule than it is after something goes wrong and your employees suddenly can't be productive for a period of time.

System failures and downtime can be costly. Your business loses revenue and the failure can lead to other costly problems. RCC Business IT is an IT Provider that sniffs out potential issues with both your physical network and your wireless security before they cause you headaches and worry. We resolve potential issues before they impact your company’s efficiency and business continuity using our MSP services. If you wait until there is a problem, or for something to “break,” you’ve already lost valuable time. Allow us to work with the overall health of your network so the uptime of your network and systems can be increased. Increase network health and security can help prevent cyber-attacks, ransomware and a host of other problems. We'll even offer a Free Network Consultation to get you started.

 

SOME BENEFITS OF MANAGED IT SERVICES MICHIGAN:

RCC Business IT is a leading Managed Service Provider (MSP) in Southeast Michigan. When your business partners with RCC, you get IT Consultation, Virus Protection, increased Network Security, Helpdesk Solutions, and more. We can ensure business continuity for your company, cut costs, and increase your productivity. However, if you’re still not convinced, here are the top 10 reasons why your business needs MSP services from RCC Business IT.

 

#1 – ASSURANCE OF SOFTWARE LICENSING COMPLIANCE

It’s easy to accidentally install and use unlicensed software, but this seemingly innocent practice can cost your company big bucks down the road – possibly as much as $150,000 per instance of abuse. Yet, a quick and professional IT audit from RCC Business IT takes the guesswork out of software licensing compliance. In addition, every MSP program includes continuous software monitoring to ensure that your company remains compliant.

#2 – GUARANTEED SECURE REMOTE ACCESS

These days, it is convenient for a lot of employees to work remotely. But providing remote access capabilities requires optimal wireless security. Fortunately, an RCC computer expert can easily upgrade your business’ email system, firewall, and monitoring data to make your wireless installation and remote access system as efficient and secure as possible.

#3 – TECHNOLOGY ALIGNMENT THAT FITS YOUR BUDGET

Adapting your technology resources to your company's growing and evolving needs is an important part of business growth. After all, you need access to the most current tech options to stay relevant in your market. However, it’s also important to stay within the budget. RCC understands this balancing act, and we work closely with network administrators to ensure that your technology keeps up with your business goals while keeping your costs low.

#4 – BUSINESS CONTINUITY INSURANCE

Losing a data center for even a few days can destroy small businesses that don’t maintain backup plans. Yet, a business continuity plan from RCC serves as disaster insurance for your company. We provide backup solutions, including Cloud BDR Romeo and Cloud Backups Detroit. Wherever you’re located in Southeast Michigan, we also can equip your business with Ransomware Prevention and Recovery and Hot Virtual Servers so that you can confidently face the unexpected.

#5 – INCREASED SYSTEMS SECURITY

Computer system security protection is vital to any successful business, and RCC Business IT provides the best in network security, wireless security, virus protection, virus repair, and all things related to preventive care. We also offer the latest in firewall implementation and monitoring, as well as continuing education so that your staff fully understands the potential threats generated by casual internet use and email spam.

#6 – THE ADVANTAGE OF CONSOLIDATED SYSTEM MANAGEMENT

With a comprehensive IT Consultation from RCC, you’ll receive insight on how you can optimize your system management capabilities with industry-leading tools. A computer expert from our team will show you how to remotely manage your computer systems. In addition, we’ll combine your systems into fewer installations with wireless installation to save you money on the overall cost of IT support.

#7 – SIGNIFICANT INCREASES IN DAILY PERFORMANCE

One of the major benefits of Managed IT Services Michigan involves the significant improvements you’ll see in the daily performance of your computer systems. At RCC, we’re experts in increasing business productivity by evaluating computers, discovering chokepoints and prioritizing system needs. Your MSP Services Detroit or MSP Services Macomb MI include continuous monitoring from our specialists so that we can identify the small changes that will eventually add up to big savings for your business.

#8 – THE BENEFITS OF CLOUD BACKUPS DETROIT

Is your business a good candidate to move information into the cloud? If so, you can possibly cut your technology costs by as much as 40%. When you sign up for an MSP program with RCC, we’ll offer your company an IT Audit to determine if cloud BDR Romeo or cloud BDR Detroit is right for you. No matter where you are located in Southeast Michigan, we’ll show you the best and most efficient way to utilize cloud backups.

#9 – A DEDICATED NETADMIN AND VCIO PROFESSIONAL

When you sign up for MSP Services Macomb MI or MSP Services Detroit, you will instantly add two qualified experts to your team. In fact, every MSP Program from RCC Business IT comes with both a dedicated net administrator and CIO professional. With this benefit, we provide the easiest and most affordable way to get your small business access to the advantages enjoyed by “the big guys.”

#10 – A FULL TEAM OF PROFESSIONALS WHO HAVE YOUR BACK

Net administration and CIO services are just the beginning when you partner with RCC Business IT for comprehensive computer solutions. In addition to filling these two important roles, we’ll give you access to an entire team of dedicated professionals. So, if you’re looking for the best in technology, IT consultation, and helpdesk solutions, we bring more than 100 years of combined experience to help your business meet both short-term milestones and long-term goals.

 

THE ADVANTAGES OF MSP SERVICES FROM RCC BUSINESS IT

RCC is not just another IT company. We analyze your business needs, help make improvements to your infrastructure to increase productivity, and help you create a roadmap for future growth. We become vested in your success by providing industry-leading solutions that are innovative and value-added.

NETWORK SECURITY

It’s common knowledge that network security breaches occur. A lot of time and money can be lost when a server crashes or becomes compromised, including the loss of productivity, and the loss of data. On top of that, there are new types of spyware, malware, ransomware, and viruses emerging every day. Your network can become diseased in a hurry. Not sure how secure your business network is? Take a look at our Free It Audit offer. We will check your network's health and vulnerabilities, as well as any wireless security issues absolutely free. We take network security seriously!

RCC BUSINESS IT MSP SERVICES | MANAGED IT SERVICES MICHIGAN

At RCC Business IT, we take a proactive approach to minimizing Network Security problems. We use multiple types of award-winning software and services to ensure that your network has the very best protection available. This is where we take the hassles and headaches out of your networks so you can focus on your business. You never have to worry about your private business information becoming public knowledge. We’ll put a comprehensive security plan in place and recommend the right technology tools to safeguard your network. From firewall installation to intrusion detection services - we will ensure your network resources are impenetrable.

TRUST THE BEST MANAGED SERVICE PROVIDER IN SOUTHEAST MICHIGAN

We are known for providing the best-Managed Service Provider (MSP) solutions in metro Detroit. We serve clients every day whose businesses reside in Troy, Auburn Hills, Royal Oak, Sterling Heights, and other parts of Michigan. If you are looking for managed IT services in Michigan, give us a call and take advantage of our free network audit. It will bring you peace of mind and more time to focus on your business goals. 

UNLIMITED HELPDESK

When you enter the RCC Business IT Unlimited Help Desk Support System, you gain support from computer technicians who offer the best in Detroit IT solutions. You can fully trust our expertise and experience, and knowing that your computer systems and potential tech issues are covered allows you to focus on daily activities and business goals. You will also gain:

  • Unlimited Help Desk tickets
  • Automated & centralized communication for all IT
  • Custom web portal

We have reviewed data from customers and have found that they love our Unlimited Helpdesk Solutions. Let us “right-size” a managed plan for you which eliminates hidden costs and minimizes overages. At RCC Business IT, we're experts at identifying client needs in order to provide the right amount of support to optimize their budgets and provide the most value with our services. 

OUR UNLIMITED HELP DESK SUPPORT SYSTEM GIVES YOU ACCESS TO THE BEST COMPUTER TECHNICIANS AND IT EXPERTS 

Our Unlimited Help Desk Support System allows you unlimited access to our certified, knowledgeable, and friendly computer technicians and IT experts without the worry of excessive hourly costs being computed. As an IT consultation team, RCC Business IT is dedicated to saving your company money through advanced and integrated computer solutions.  Let our computer experts focus on your system so you can focus on what needs to matter to you…your business. With helpdesk solutions from RCC Business IT, you don't have to spend valuable hours tied up with computer system problems. 

Stop worrying about incurring out-of-scope IT costs. Stop worrying about exceeding your IT budget. Instead, start enjoying the benefits of unlimited helpdesk solutions and support today. Join RCC Business IT's growing family of companies that enjoy unlimited helpdesk solutions. Our team will give your team the technical advantages that will help you meet your goals and your customers' expectations. Experience the difference for yourself by giving RCC Business IT a call today to set up a FREE IT Audit. 

We are known for providing the best IT Help Desk solutions in metro Detroit and the surrounding areas. We serve clients every day whose businesses reside in Troy, Auburn Hills, Royal Oak, Sterling Heights, and other parts of Michigan.

 

CASE STUDIES


CASE STUDY #1: CLIENT SERVER FAILURE EMERGENCY RESPONSE


A tube bending, fabrication, and prototype specialist in business since 1979 reached out to RCC Business IT for a server failure. The client was running an older server with various hardware issues causing hiccups throughout the day. The server had crashed and would not come back online. RCC Business IT had a technician onsite in less than an hour to begin diagnosis. The diagnosis came back as a non-repairable issue and the RCC Business IT team reviewed the client’s needs to quote a new server. Upon receipt of the approval to proceed the technicians went to work recovering the data and building a new server for the client. In less than 24 hours the team at RCC Business IT got the client back up and running before the start of the next business day.


Volos logo

 

CASE STUDY #2: CRYPTOLOCK VIRUS REMOVAL


A potentially devastating virus was detected and corrected within 40 minutes. Left unattended for any length of time could have meant hours or even days of system outage for this client. The costs of business interruption could have been many thousands of dollars. RCC Business IT's rapid and effective response to this virus infection ensures business continuity.


Fluidyne logo

 

Read what our clients are saying about RCC Business IT