Case Studies

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See below for examples of how our expert services have been deployed in dynamic environments. Interested to learn more? Contact Us Today.

Case Study #1: Client Server Failure Emergency Response

A tube bending, fabrication, and prototype specialist in business since 1979 reached out to RCC Business IT for a server failure. The client was running an older server with various hardware issues causing hiccups throughout the day. The server had crashed and would not come back online. RCC Business IT had a technician onsite in less than an hour to begin diagnosis. The diagnosis came back as a non-repairable issue and the RCC Business IT team reviewed the client’s needs to quote a new server. Upon receipt of the approval to proceed the technicians went to work recovering the data and building a new server for the client. In less than 24 hours the team at RCC Business IT got the client back up and running before the start of the next business day.

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Case Study #2: Cryptolock Virus Removal

A potentially devastating virus was detected and corrected within 40 minutes. Left unattended for any length of time could have meant hours or even days of system outage for this client. The costs of business interruption could have been many thousands of dollars. RCC Business IT's rapid and effective response to this virus infection ensures business continuity.

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