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VoIP E911 Compliance

Last Updated: 11/13/2019

Kari's Law


On February 16th, 2018, Kari’s Law was signed into federal law. It was named after Kari Hunt Dunn, who was stabbed multiple times in a hotel room by her estranged husband as her children watched. Her then-9-year-old daughter repeatedly dialed 911 but was unable to reach emergency responders because the hotel’s phone system required guests to dial “9” before any outgoing calls could be made.

By February 16th, 2020, businesses that have any form of an altered communication system are obligated to ensure their communication systems do not get in the way of a person trying to dial 9-1-1. Failure to meet these 911 compliance standards will put your company at risk of being fined.

In addition to disallowing prefixes when calling 911, the new law aims to ensure help is sent exactly where it’s needed while also notifying on-site personnel of the emergency.

RCC is here to help your company with Kari’s Law. We make compliance easy with our VoIP phone system solutions. Get in contact with RCC Business IT ASAP at 586-210-6441 so we can get you the help you need to ensure the appropriate configuration of your current phone system or put one in place that meets the criteria of the Law. You can also reach out to us on our contact form.

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