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HOW RCC BUSINESS IT BECAME THE BEST MANAGED SERVICE PROVIDER IN MICHIGAN
Romeo Computer Company, Inc. was founded in 1994 by Steven L. Eaton and his wife Cynthia. At the time, Steve had sold a successful industrial electronics business that he had started with a partner when he was only 22 years old. Looking for an opportunity in rural Romeo, Michigan, Steve and Cynthia felt computers and networking would be a great choice since businesses were beginning to build out networks and needed help. Within a year, they were expanding and hiring staff.
In 2015, the IT managed services strategy, after gaining many more parts and establishing its own structure, was rebranded as RCC Business IT.
WE'RE CONSTANTLY GROWING TO OFFER BETTER COMPUTER SOLUTIONS FOR OUR CLIENTS
Over the years, the company has increased its customer base and increased the size of its average customer tremendously. When we hire a new computer technician, we're able to choose from among the best in the field because we've cultivated a culture of excellence and uncompromising integrity. We have hired five new technicians in the last year and all of our employees have unique skill sets which are indispensable to our crew.
Romeo Computer Company, Inc., along with its subsidiaries, has demonstrated good citizenship by donating time and money to community-oriented organizations.
OUR TEAM
The team at RCC Business IT is our most important company asset. As the needs of our company have grown, so has our team of certified, knowledgeable, and helpful members. Each member has his or her own strengths, interests and knowledge base. There is not a mold for our team members to fit into. Instead, they work alongside each other to meet and exceed the expectations of our customers.
We hold our in-house techs to the same standards as our field techs. Our entire team is supported and complemented by management and sales staff. Everyone at RCC Business IT holds onto the company vision and works to provide the best solutions for our customers.
Steve Eaton
The President and Founder of RCC Business IT has worked hard over the years to not only create a reliable company for customers, but to also create workplace culture which makes people want to get up for work. He becomes invigorated by both the drive of the company and by sharing a laugh with his team members. Steve is a renowned audiophile and race fan.
Colette Kaiser
With the company since 2013, Colette is the Office Manager and is happy that she is employed by a company which works with variously-sized business, yet still has a warm, down home feel. Her upbeat personality has helped to define the company culture for both the customers and her coworkers. When not at work, she likes to kick back with a good book.
Joe Kaiser
Joe is the IT Service Manager and likes to relax outside when not at work. He has been with the company since 2011 and is drawn to how RCC Business IT assigns tasks based on the workers strengths while helping them grow in other areas. He is a reliable and dependable member of the team who constantly pushes himself, and guides others, to the next level.
Bob Harvey
With the company since 2013, Bob is part of the IT team for general support, SQL specialist and also a web developer for our sister company RCC Web Media. He has a couple dogs, likes to record bands using Digital Audio Workstations and on the weekends you can find him watching football or golfing.
RCC Business IT strongly believes in our clients’ success.
OUR VISION
Through the following vision directives, RCC Business IT will have a competitive advantage:
- RCC Business IT will be market-driven, efficient, and profitable
- RCC Business IT will grow with new opportunities and be the leader in the market, being the first and best choice for its customers
- RCC Business IT will provide industry-leading solutions that are innovative are value-added, and of the highest quality
OUR MISSION
As a technology company serving our customers since 1994, RCC Business IT is dedicated to leading the way in customer satisfaction and becoming a market leader through:
- The positive attitude and commitment which invigorates a high-energy team
- The commitment to constant training and education for its people
- The highest quality best-of-breed technology solutions
- The exceeding of customer expectations every time
- The following of the Golden Rule in the treatment of customers and co-workers every day
Romeo Computer Company, Inc., has serviced the needs of business customers for years by providing best-in-class services 24 hours a day . . . every day. We are committed to you.
THE RCC DIFFERENCE
At RCC Business IT, we know that there are numerous competitors in our field for employees with your unique skill set. We also know that the opportunities we present are different from what you will find at other places. We are different, and we are proud of it.
If you are interested in becoming a member of the RCC Business IT team, please visit our careers page to take your first step towards joining a winning team. We are looking for people who are willing to grow with the company and who will assist others in their growth as well. We are proud members of our community and push our team members to be community-minded.
There is a sense of fellowship we look for in our team members. Our team members work hard but look forward to common times such as office lunch-ins, competitions, and get-togethers. These functions have helped to improve our team’s performance through camaraderie.
Please visit our careers page to become a member of the RCC Business IT team.